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2026 Bambino•All rights reserved

Privacy Policy

Last updated: 3/19/2026

1. Introduction

At Bambino Inc. ("we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for baby and children‘s items.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, password, and profile information
  • Profile Details: Bio, location, profile picture, and verification documents
  • Listing Information: Item descriptions, photos, prices, and shipping details
  • Transaction Data: Purchase history, payment information, and shipping addresses
  • Communications: Messages between users, customer support inquiries, and reviews
  • Identity Verification: Government-issued ID or other documents for account verification

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, search queries, and interaction patterns
  • Location Information: Approximate location based on IP address (with your consent for precise location)
  • Cookies and Tracking: Information from cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information from:

  • Social media platforms when you connect your accounts
  • Payment processors for transaction processing
  • Identity verification services
  • Marketing partners and analytics providers

3. How We Use Your Information

We use your information to:

  • Provide and maintain our marketplace platform
  • Process transactions and manage your account
  • Facilitate communication between buyers and sellers
  • Verify user identity and prevent fraud
  • Send important notifications about your account and transactions
  • Provide customer support and respond to inquiries
  • Improve our Service through analytics and user feedback
  • Personalize your experience and show relevant listings
  • Send marketing communications (with your consent)
  • Comply with legal obligations and enforce our Terms of Service
  • Protect the safety and security of our users

4. How We Share Your Information

4.1 With Other Users

When you create listings or engage in transactions, certain information becomes visible to other users:

  • Your profile name, photo, and bio
  • Your location (city/state level)
  • Your seller rating and reviews
  • Items you have listed for sale
  • Messages related to transactions

4.2 With Service Providers

We share information with trusted third parties who help us operate our Service:

  • Payment processors (Stripe, PayPal) for transaction processing
  • Cloud storage providers for data hosting
  • Email and communication service providers
  • Analytics and marketing platforms
  • Identity verification services
  • Customer support tools

4.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service and other agreements
  • Protect the rights, property, and safety of Bambino, our users, and the public
  • Prevent fraud, abuse, or illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Secure data centers and cloud infrastructure
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

  • Account Information: Until you delete your account, plus 30 days
  • Transaction Records: 7 years for legal and tax compliance
  • Communications: 2 years or until account deletion
  • Support Tickets: 3 years for quality improvement
  • Analytics Data: 2 years in aggregated, non-identifiable form

We may retain some information longer if required by law or for legitimate business purposes such as fraud prevention and safety.

7. Your Rights and Choices

7.1 Account Management

You can:

  • Access and update your account information at any time
  • Change your privacy settings and communication preferences
  • Delete your account (some information may be retained as described above)
  • Download a copy of your personal data

7.2 Communication Preferences

You can control:

  • Marketing emails by unsubscribing or updating preferences
  • Push notifications through your device settings
  • SMS messages by replying STOP to opt out

7.3 Cookies and Tracking

You can:

  • Disable cookies through your browser settings
  • Opt out of analytics tracking
  • Limit ad tracking on mobile devices

8. Children‘s Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. While our marketplace focuses on baby and children‘s items, all users must be adults.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove such information.

9. International Users

Our Service is operated from the United States. If you are accessing our Service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States.

By using our Service, you consent to the transfer of your information to the United States and other countries where our service providers operate.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about how we collect, use, and share your personal information
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, please contact us using the information provided in Section 13.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing

You also have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

  • Sending an email to the address associated with your account
  • Posting a notice on our website
  • Providing an in-app notification

Continued use of our Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bambino Inc. - Privacy Team

Email: privacy@bambino.com

Address: 123 Main Street, San Francisco, CA 94105

Phone: (555) 123-4567

For specific privacy requests (access, deletion, etc.), please include your full name, email address associated with your account, and a detailed description of your request.

14. Related Policies

This Privacy Policy should be read in conjunction with our Terms of Service which govern your use of our marketplace platform.